Identify which form applies
First, who is the assessment for? There is one intake form each way. Choose below and your form will show in step 2.
Complete your intake form
Your intake form is a fillable PDF — the same one linked in your next-steps email. Open it in a PDF app on a computer (Adobe Acrobat Reader is free), type your answers straight into the fields, and save as you go. Take it in as many sittings as you need — nothing is lost between them, and nothing reaches us until you send it. There's no deadline on it: the sooner it's in, the sooner you can choose your interview time.
Please keep it digital. A printout, photo or scan of the form can't be read at our end, so we would have to come back to you and start again.
If completing the form on a screen feels difficult, let us know and we'll work out an alternative together.
Send everything through the upload portal
Save your completed intake PDF, then open your upload page from the next-steps email. That link fills in your details. If you open the portal without it, use the client ID in your agreement email, which looks like FCA-AGR-0123.
The portal takes your completed intake form plus up to 12 supporting documents. Send the reports and other information you want the therapist to consider. You do not need to obtain new reports simply to book. If you have no supporting documents, send the completed form on its own.
If a report is still coming, name it on the upload page. You can send what you have now, then return to that same page when the report arrives. Your booking page shows available times once your completed form and all the documents you said you would send are received. Follow the booking link on your upload page or receipt, choose a time and confirm it. Sending the upload does not book the appointment for you.
Already have an appointment from an earlier booking? Then please have it all with us at least five days before your appointment, so there's time to read it. If your appointment is sooner than that, send what you have and email fca@seedsoccupationaltherapy.com.au, and tell us. We can still go ahead.
- GP health summary
- NDIS plan
- Specialist letters
- Therapy reports — OT, psychology, speech, physio, behaviour support
- School, workplace or community reports
- Hospital or clinic discharge summaries
- Imaging or investigation results
- A medication list, with side effects
- Support-worker or carer notes
- Previous assessments such as WHODAS, COPM or ABAS-3
More than 12? Combine related reports into one PDF, or send the most recent of each kind — recent and relevant beats everything. And if something has gone wrong, or you can't find your client ID, email fca@seedsoccupationaltherapy.com.au and we'll sort it out.
After your form and documents are received
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Choose and confirm your interview time
Once your form and all the documents you said you would send are received, follow the booking link on your upload page or receipt. Choose an available time and confirm it.
Your appointment details appear on your booking page, and the confirmation email includes your Google Meet link. No payment is required to choose an FCA time. If no time is available, or none suits you, email the FCA team.
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Meet your therapist by video
The interview is usually around 60 minutes. Your therapist uses your form and documents to prepare for the conversation.
You need a screen and working video connection. A support person is welcome, and you can tell us about any communication needs or breaks.
What happens in the interview -
Receive your report
Nisha brings the evidence together and writes and signs off your report. It is delivered within two weeks of the interview under the agreed payment terms.
The usual process from first enquiry to finished report is four to six weeks.